Last updated: 28 September 2026
Saarah Belle operates saarahbelle.com. This policy explains how we use personal information when you browse our website, contact us, create an account, or place an order. For privacy questions or requests, email info@saarahbelle.com.
Information we collect
We may collect your name, email address, telephone number, billing and delivery address, order details, product choices, account details, and messages you send through our contact form or other support channels. The website may also receive technical information such as your IP address, browser and device details, cookie choices, and usage information.
How we use it
We use this information to respond to enquiries, provide and manage accounts, process and verify orders and bank transfers, arrange delivery, provide customer support, prevent spam and fraud, maintain website security, and meet accounting or other legal obligations. Where you have agreed to optional marketing, you can withdraw your consent by contacting us or using an unsubscribe option where available.
Orders, payments and delivery
Our current checkout offers bank transfer for the clothing order. We use order information to verify payment and fulfil purchases. Do not send card numbers or passwords through the contact form. Delivery is arranged separately: we may share the recipient’s name, telephone number, delivery address, and relevant order or parcel details with a delivery partner so it can quote, contact you, and deliver the order. The delivery partner handles its own fee directly with you.
Cookies and analytics
Essential cookies help the cart, checkout, login, security and site operation work. Other cookies or similar technologies may be used for analytics and to understand site use, subject to your cookie choices where required. You can use the website’s cookie controls, where shown, and your browser settings to manage optional cookies. Disabling essential cookies may affect shopping features.
Who can access the information
Authorised Saarah Belle staff and service providers may access information needed for their work, including website hosting, store and form services, security and analytics tools, and delivery partners. We share only the information needed for those purposes, and may disclose information where the law requires it. Some providers may process information outside Nigeria; where relevant, we take reasonable steps to use appropriate protections.
How long we keep it
We keep information only as long as reasonably needed for the purposes above, including order fulfilment, customer support, record keeping, and legal obligations. The period can differ for enquiries, accounts and orders. We then delete or anonymise information where appropriate, subject to legal retention requirements.
Your choices and rights
You may contact us to ask what personal information we hold about you and request access, correction or deletion, or to raise another privacy concern. Some requests may be limited by legal or record keeping duties. You may also withdraw consent where our use relies on it, and you can complain to the Nigeria Data Protection Commission where applicable.
Security and changes
We use reasonable organisational and technical measures to protect information, but no internet service can guarantee absolute security. We may update this policy as our store and services change; the latest version will appear on this page with its updated date.
Contact
For questions about this policy or your information, email info@saarahbelle.com or use our Contact Us page.